Case Aide | Help Children & Families | Full-Time

Job Description

About the position

Every child deserves stability, support, and someone willing to step in when it matters most. As a Case Aide at Wolverine Human Services, you’ll play an important role in supporting children, families, and Foster Care staff through transportation, supervised family visits, administrative support, and community-based services. Your work helps ensure children receive the services, supervision, and support they need while moving toward safe and permanent outcomes. This is an active role that combines office work with time spent in the community.

Responsibilities
• Assisting Foster Care staff with daily case activities
• Supervising and supporting family visitation
• Transporting children and families safely
• Completing documentation and data entry
• Delivering agency supplies, documents, and equipment
• Supporting office operations and reception duties as needed
• Assisting with safety assessments and client activities
• Working with courts, community partners, schools, and service providers
• Maintaining confidentiality and professional standards
• Providing compassionate support to children and families
• Represent Wolverine Human Services professionally in the community
• Safely transport children while following agency and licensing requirements
• Build positive relationships with children and families
• Accurately complete documentation and assigned office tasks
• Maintain agency vehicles and equipment responsibly
• Follow agency policies, confidentiality requirements, and ethical standards
• Act as a mandated reporter under Michigan law
• Participate in required meetings and ongoing training
• Work collaboratively with Case Managers, Supervisors, and community partners

Requirements
• High School Diploma or GED
• Valid Michigan Driver’s License and Chauffeur’s License (or the ability to obtain one)
• Strong organizational and communication skills
• Ability to work independently while managing a flexible schedule
• Basic computer proficiency and willingness to learn agency technology platforms
• Ability to maintain confidentiality and professional boundaries
• Ability to obtain American Red Cross CPR and First Aid Certification

Benefits
• Medical, Dental & Vision Insurance
• Paid Time Off
• Paid Holidays
• Retirement Plan
• Ongoing professional development and training
• Opportunities for career growth within our Foster Care programs